Google Maps ranking factors in 2018 were largely driven by the same core elements that still matter today, though the weighting and implementation details have evolved. The primary factors included proximity to the searcher's location, relevance of your business information to the search query, and prominence based on your overall online authority. Proximity was straightforward—a plumber closer to someone's location ranked higher than one farther away, all else being equal. Relevance meant ensuring your business category, service descriptions, and posted content matched what people were actually searching for. For a Los Angeles agency, this meant if you served specific neighborhoods or industries, you needed that specificity reflected in your Google Business Profile (then called Google My Business). Prominence was the trickier factor, pulling signals from your website authority, review quantity and recency, citation consistency across directories, and how frequently your business appeared across the web.
In 2018, review signals were already critical to Maps visibility. Google weighted recent reviews more heavily than old ones, and review velocity mattered—consistent new reviews indicated an actively patronized business. For local SEO work in Los Angeles, you needed to actively encourage client reviews rather than waiting for them organically. The quantity of reviews from unique accounts carried more weight than having many reviews from the same person. Review content itself didn't directly impact rankings as much as the review count and rating, though Google was beginning to pay attention to review authenticity.
Citations were another major ranking factor in 2018, and they still are. A citation is any online mention of your business name, address, and phone number (NAP), whether or not it included a link. Consistency across major directories like Yelp, Apple Maps, Facebook, and industry-specific directories was essential. Inconsistencies—like listing "Los Angeles" in one place and "LA" in another—could hurt your rankings. For agencies managing multiple Los Angeles-based clients, developing a systematic citation audit and cleanup process was critical. Local link building also contributed to prominence, though it wasn't as dominant as citations. Links from locally-relevant websites and publications carried more weight than random backlinks, making partnerships with other local LA businesses or coverage in local news outlets particularly valuable for Maps rankings.
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