If you're asking what factors influenced Google Maps rankings in Los Angeles back in 2018, the core signals haven't fundamentally changed, though the algorithm has become more refined. The primary ranking factors for local search in 2018—and still today—were proximity to the searcher, relevance of your business to the search query, and prominence (your overall online authority and review signals). In Los Angeles specifically, these factors played out the same way as any major metro area, though with higher competition density since you're competing against thousands of businesses in multiple industries across a sprawling geographic area.
The practical ranking factors that mattered in 2018 included Google Business Profile optimization (called Google My Business then), which remains critical. Completeness of your listing—business name, address, phone number, categories, photos, posts, and service areas—directly influenced visibility. Citation consistency across the web was another heavy-ranking factor. In a competitive market like LA, inconsistencies in how your business name appeared across directories, local listings, and websites would actively hurt your rankings. Reviews and review velocity also mattered considerably; Google weighted recency and quantity of reviews heavily, so businesses getting consistent new reviews ranked better than stale listings. Backlinks from locally relevant websites and authority domains still influenced local pack positioning, though less dramatically than they do for organic rankings.
What many agencies missed in 2018 and still miss today is that Google Maps rankings operate on relevance matching too. If someone in Santa Monica searches for "plumber," Google doesn't just show the closest plumbers—it shows the most relevant ones within a reasonable radius. This means your on-page content, title tags, service area definitions in your Google Business listing, and even local content on your website influenced whether you appeared for specific local searches. In LA's fragmented geography, defining your service areas explicitly was more important than in smaller cities. If you were serving Los Angeles and targeting the Maps pack, you needed to be explicit about serving Santa Monica, West Hollywood, Pasadena, or wherever you actually operated, because proximity alone wouldn't carry you through all the local searches your target customers were running across those different neighborhoods.
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