In 2018, Google Maps rankings in Los Angeles were determined by a combination of on-page optimization, citation consistency, review signals, and local relevance factors. The algorithm weighted proximity heavily—your physical distance from the searcher's location mattered significantly—but this was balanced against business authority and relevance. For agencies working with LA clients, understanding these factors meant the difference between a business appearing in the local 3-pack and disappearing entirely below the fold.
The most impactful ranking signals were NAP consistency (Name, Address, Phone number), citation authority and quantity across local directories, and Google review volume and recency. In 2018, review velocity—how quickly a business accumulated new reviews—was becoming increasingly important as a freshness signal. Your clients needed reviews regularly, not just a high count from years past. Google Business Profile optimization itself was critical: accurate category selection, complete business description, high-quality photos, and regular posts all contributed to rankings. The category you chose mattered enormously because Google used it to understand business type and relevance to search queries. Keyword optimization remained relevant but in a more natural way than it had been previously—stuffing your business description with keywords actively hurt rankings.
Citations deserved special attention because local directories in Los Angeles (Yelp, Chamber of Commerce listings, industry-specific sites) influenced authority signals. But not all citations were equal. A citation from a high-authority, relevant directory outweighed multiple citations from low-quality sites. For Los Angeles specifically, Yelp citations remained particularly influential since the platform had substantial user activity in the area. Backlinks pointing to your service area pages also factored into rankings, though they were secondary to the local signals. Agencies often overlooked that a business with weak traditional SEO (few backlinks, thin content) could still rank well locally if they dominated the citation game and accumulated reviews steadily. By 2018, the interplay between these factors was more sophisticated than in previous years, making it essential to approach local SEO as a distinct discipline rather than a simplified version of organic SEO.
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